Diamond Bingo Review

Customer Reviews
Overview - Bingo site review - Top 5 Bingo Sites

INTRODUCTION

Bingo Diamond has been around for a few years but has recently had a major facelift and is becoming the hot place to play in the UK. Founded in 2011, the site was acquired by Broadway Gaming Ltd. in 2015, the company behind a stable of other successful gambling brands, including Dotty Bingo, Rehab Bingo and Casino of Dreams.

Bingo Diamond has a pleasing layout and colour scheme and their mascot is the fun Diamond Genie who will help guide you through your bingo experience. Their award-winning site is regularly celebrated as one of the best places to play bingo online, with Bingo Diamond scooping industry awards year-in, year-out for the quality of the bingo experience on offer.

Offering casino, slots, tournaments and tons more besides bingo, Diamond is a great place to be if you value game selection, excellent customer service, and great bonuses and loyalty promotions.

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Software and graphics - Bingo site review - Top 5 Bingo Sites

Software & Graphics

Bingo Diamond is on the Microgaming Network, which has one of the biggest game selections around and a lot of resources behind it. This means top-of-the-line games, huge progressive jackpots, and new offerings every month. There’s no lagging and the graphics are amazing. If you want to see the work that goes into everything they produce, it’s worth checking out slot games like Bridesmaids, The Dark Knight and Hot as Hades.
There’s no need to download anything, whether you’re playing on desktop, tablet or mobile. All games are playable in-browser.

The design of the site and the games lobby is easy on the eye, and it’s picked up a similar feel in terms of graphics and layouts to other Broadway Gaming bingo sites. The graphics are strong and well drawn, giving a fun, cartoon-style veneer to proceedings. In terms of the software in-play, you’ll find it runs smoothly and quickly in browser, without any of the lagging or delays that can affect some online bingo sites.

Bonuses and Promotions - Bingo site review - Top 5 Bingo Sites

BONUSES & PROMOTIONS

Bingo Diamond have given us an exclusive signup bonus for Top 5 Bingo Sites readers.
Simply make your first deposit of £10 and you’ll get £40 to play with. You’ll have plenty to check out with your £40, but they’ll also throw in 100 free spins – very nice! You can use these free spins to play on the famous Avalon if you’re using your mobile. If you’re on desktop, then they’re good on the fun and cheeky Lucky Witch.

Bingo bonuses come with a manageable 5x wagering requirement, while any bonus used on their casino games must be wagered 40x before withdrawal.There’s a two-day expiry window on the bonus, so you better put it to use quickly. Until you’ve met the wagering requirements, your maximum bet is limited to 6.25, but that’s still plenty of room for you to put the bonus to good use. As welcome bonuses go, this is a strong offer, and a great start to your playing time with Bingo Diamond. It’s important to read the terms and conditions for a full list of restrictions on the bonus, but with manageable thresholds for withdrawal eligibility, it stands tall against competing bonus offers from rival bingo sites.

Once you’ve joined Bingo Diamond, you’ll be able to take advantage of their fantastic Loyalty Club. This awards your free spins, entrance to slot tournaments, and some nice extras on your birthday. There’s some really useful benefits too, like being able to trade in your loyalty points for cash.
They’ve two separate progressive jackpots that run for slots and bingo. The slots one makes millionaires all the time. The bingo one is a bit more modest, but there are still thousands of pounds to be won. Bingo Diamond also runs weekly Guaranteed Jackpots in their Broadway Bingo Room.

You’ll find a number of other bonuses and promotions available at Bingo Diamond. The ‘Promotions’ tab on the main menu is where you’ll find full details of all the promos, including seasonal and time-sensitive promotions that crop up throughout the year. Alongside their welcome bonus, free spins and Loyalty Club, you’ll also find daily promotions offering unique games, jackpots and challenges to keep things interesting.

Promotions is one area where Bingo Diamond shines. Unlike sites which lure players in with a welcome bonus then dry up completely, Bingo Diamond keeps the momentum going, with some cracking bonuses spread out every day across the calendar. This means you’ll always find a special deal waiting for you, whenever you log-in to play – a key factor, no doubt, in why their players tend to stick around.

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GAMES

Bingo Diamond offers seven rooms of bingo. They have 90-ball and 75-ball games. Their bingo games are split over various rooms – Friendship, Sapphire, Speed, Harmony, Spinner, Immortal Romance, Sunshine and The Broadway Room. There’s lot of different bingo variants to play, with free spins bonuses, quizzes, jackpots and loads more.

Tickets start from just 1p each, meaning it’s incredibly accessible for those first timers just looking to dip their toe. Jackpots vary by game, and you can expect anywhere from a few dozen to a few thousand players in each bingo room, whenever you log-on to play.

As for slots, there are progressive jackpots on the line across the catalogue of games, running into the hundreds of thousands and even millions for main jackpot wins. As well as competing for the chance to win the big prize, these slots games also pay out for any matching combination along the way, so there’s plenty of room to build your bankroll on a lucky streak.

There are nearly 300 different slot games at Bingo Diamond too, along with a full casino suite that includes roulette, blackjack and casino hold ’em. Keep an eye out for their new games which are added to the site every few weeks.

MOBILE

Mobile players are out of luck, as far as apps are concerned. There’s aren’t any, and you won’t be able to download Bingo Diamond from either the App Store or the Play Store. This is a bit disappointing, and there’s a clear chance to improve here for Bingo Diamond by putting this wrong to rights.

However, you can still play at Bingo Diamond on your mobile – it’s just that all the action takes place in browser. It’s not the end of the world, and the website works equally well on any mobile or tablet device as it does on your laptop. It’s just a bit less convenient for those hoping for a quick game on the go.

The mobile offering is an exact replica of the online experience, just on a smaller screen. There are no specific bonuses for mobile players, either, but at least it’s still possible to seamlessly switch between devices for anytime play.

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DEPOSIT/WITHDRAWAL:

PayPal is not available for deposit or withdrawals, which is a shame, but you’ll still find plenty of equally suitable alternatives. Deposits at Bingo Diamond can be made via debit or credit card, PaySafecard, Neteller or Skrill. You can withdraw your winnings back to your card or use Neteller, Skrill or cheque. Deposits are instant and withdrawals are completed within a few business days.

As part of the standard verification obligations on Bingo Diamond, you may be asked to supply 2 forms of ID ahead of a withdrawal. This can extend the payment cycle by a day or two, but it only usually affects your first withdrawal, and payments are processed speedily from there. The minimum deposit is £10, while the minimum withdrawal is £20.

SECURITY & TRUST

Broadway Gaming Ltd. is regulated by the UK Gambling Commission, as well as by the equivalent body in Malta, the Malta Gaming Authority. That means two independent layers of regulation, keeping a watchful eye over how the company goes about its business.

For players, this ensures peace of mind, knowing you are playing with an operator that complies fully with licensing conditions from two separate authorities. This is backed up by a 128-bit SSL secured website, designed to provide robust protection against online fraud and ID theft.

Broadway Gaming Ltd. is a private company, so it isn’t listed on any major stock exchange. However, this is still a substantial, legitimate business, given its track record across half a dozen or so different bingo and casino brands.

Players generally report positive experiences with Bingo Diamond, and across the board with Broadway-operated sites. While there are a few complaints, invariably from players who have fallen foul of some bonus term or another, the general consensus is that this is a trusted, fair place to play.

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SOCIAL

From a social perspective, the bingo community at Bingo Diamond is fantastic. There is a real homely and friendly atmosphere, particularly in the Broadway Room. The chat hosts are really helpful and work to include everyone. They also often give away the odd freebie so they’re worth paying attention to!
Bingo Diamond is on Facebook and you can like the page to be the first to know about new promotions. They’ll often give away free spins and run exclusive competitions too.

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CUSTOMER SERVICE

Customer Support at Bingo Diamond is available over Live Chat, email and phone, 24 hours a day. Their call centre is based in Ireland and they pride themselves on taking care of their players.

Customer service - Bingo site review - Top 5 Bingo Sites

Share Your View

We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

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Significant Bonus Money Rules

Below are details of significant bonus money rules. These apply to all bonuses and free spins awarded, unless otherwise stated.
• If a player’s account has not been funded with a cash deposit, he/she is not eligible to withdraw winnings earned from bonus money or free spins awarded.
• Players will be required to complete wagering requirements on any bonus money awarded, before being eligible to withdraw.
• Wagering requirements are calculated at five times any bingo bonus money received and forty times any casino bonus money received, unless otherwise stated.
• Different games contribute varying amounts towards the wagering requirement. For details of these amount please see section 8.2.1.1 and 8.2.1.2 of our Terms & Conditions.
• For deposits made using Neteller, Paysafe or Moneybookers the wagering requirements detailed above are applied to both the bonus(es) received and the deposit(s) made.
• All deposits made must be wagered at least once in allowed games prior to any withdrawals being allowed. Deposits made using Neteller, Paysafe or Moneybookers must be wagered at least 10 times prior to any withdrawals being allowed.
• Wagering requirements must be achieved from the date of the awarding of any bonus; any wagering done before a bonus is awarded does not count towards the wagering required for that bonus.
• If a player is awarded a casino bonus as a result of a deposit then the player’s maximum bet size must not exceed 6.25 credits, until such time as the full play-through requirement of the bonus has been met.
• If a player receives free bonus money as part of a deposit offer then unless otherwise stated the maximum withdrawal from wagers placed with that free money is equivalent to 10x the value of the bonus money awarded. Any remaining funds in excess of that amount will then be removed.
• All withdrawal requests will be subject to audit by us. We reserve the right to take back any bonuses, to withhold any withdrawals, to confiscate any winnings and to close accounts if a player’s account exhibits evidence of bonus abuse or irregular playing patterns. For examples of bonus abuse or irregular playing patterns, please see our Terms & Conditions section 8.17
• Bonus money will expire twenty one days after it is awarded.
Free Spins – Further Terms
If a player receives free spins, the following rules also apply:
• Winnings derived from free spins will be credited to a player’s casino bonus balance.
• Free spin offers on registration will be awarded after a player’s first deposit of a minimum of £10, which must be made within the first seven days of registering an account.
• Free spins awarded are valid for seven days from day of issue and are forfeited if not used within the seven day period.


Bingo Bonuses – Further Terms
• If a player receives complimentary or promotional bingo bonuses or free bingo tickets, the following rules also apply:
• Winnings may only be withdrawn once a player has bought real cash tickets with a minimum of 50% of their last real money deposit.
• Upon initiation of a withdrawal a player’s remaining bingo bonus balance will be forfeited.
• Players must use their bingo bonuses within three weeks of the bonuses being awarded, after which they will expire.

All promotions are subject to our General Terms & Conditions.

Roger Hagan
Roger proves that bingo isn’t just for girls, he loves it! Roger is a self-confessed geek and loves being in front of a screen playing games. Whether he's playing Online Casino, Online Bingo or just playing on his PS4, Roger will always research as many options as possible so he can make sure he is playing at the best possible place.
COMMENTS
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    This site is very reluctant to process any winnings, only allows one withdrawal a week compared to other sites find this unfair as hard enough to win and expect when I do win to have my withdrawals actioned quickly

    Rorole

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