Moon Bingo Review

Customer Reviews
Overview - Bingo site review - Top 5 Bingo Sites

INTRODUCTION

Moon Bingo’s main aim is to provide the best bingo, slots, and casino games. Launching in 2016, the site is part of the Dragonfish Network, which means you get access to a ton of unique games and features as well as the security of knowing you’re playing with a reputable software supplier. To give you a better insight into what makes Moon Bingo tick, check out our expert review below.

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Pros & Cons

Easy to use interface Withdrawals can be slow
Huge selection of games Customer service isn’t 24/7
Solid interface and reputable brand
Great mobile app
Software and graphics - Bingo site review - Top 5 Bingo Sites

SOFTWARE/GRAPHICS

Moon Bingo is run on the world’s leading bingo network, Dragonfish. The network provides various advantages like risk management, product support, chat hosting services and more. With this incredible network, it makes Moon Bingo responsive and compatible with different operating systems. This enables players to enjoy bingo from their mobile, desktop, and tablet devices.

In terms of styling, Moon Bingo has a fairly simple layout. In the centre of the page you’ll find a gaming grid with the latest bingo options, while a toolbar on the right shows the available slots, scratchcards and table games. Although there aren’t as many filters inside the lobby as you’ll find at some sites, the amount of information available inside each game box is impressive. Indeed, as well as telling you the number of bingo balls in play, the boxouts show the price per ticket, the prizepool, number of registered players and the time left until the action gets underway.

Providing a wealth of detail in an easily digestible form is impressive and one of the reasons Moon Bingo could be described as newbie-friendly. Although a few more tabs and filters would be nice, it would be unfair to say that the interface isn’t easy to navigate.

Bonuses and Promotions - Bingo site review - Top 5 Bingo Sites

BONUSES & PROMOTIONS

What You Get

As a newcomer to Moon Bingo, the players feel as if they’re walking on the moon due to the theme. The marvellous Welcome Bonus gives players a chance to speed through bingo and slot games. By depositing a minimum of £10 Moon Bingo beginners receive a 200% Bingo Bonus of up to £100 and 20 free spins on the first day. For the further next four days 20 free spins are credited until 100 Free Spins have been covered!

As a newbie, players get to play in the Free Bingo room for two days. In the free bingo room, you’ll be able to win some exclusive bonus jackpots that can be converted to cash.

Moon Bingo offers its players special treatment as they climb the VIP ladder from Ruby and Sapphire, to Emerald and finally Diamond. By being a VIP, players get to enjoy bankroll boosts, lifetime cashback offers, VIP games, luxury gifts and their very own VIP Manager.

What You Need to Know

In order to clear your bonuses, you need to complete the following:

• Bingo bonuses are subject to a 3X playthrough.
• Free spin wins are subject to a 50X playthrough.

Bonus contributions are weighting in the following way:

• Bingo = 100% contribution
• Video Slots & Slots, Scratch cards, Keno, Race, PJP = 90% contribution
• Arcade = 75% contribution
• Roulette, Live Roulette, Wheel of Light = 5% contribution
• Hi-Lo, Blackjack, Video Poker, Live Blackjack = 0% contribution

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GAMES

When you rocket into space and land on Moon Bingo, you’ll find an array of bingo options, including: 75-ball bingo, 90-ball bingo, Guaranteed Jackpots, and Chat Rooms. What’s more, the bingo rooms are open 24/7, therefore, players can go in anytime, have fun and claim some serious prizes.

Chat Rooms are basically bingo rooms that are hosted by moderators. They play chat games to award extra points to their participating players and keep the atmosphere fun. The Guaranteed Jackpot rooms are the rooms that hold progressive jackpots. Players have a great chance to pocket mega wins as jackpots can reach £1,000,000!

Under the “Games” category, players have the option to play Online Slots, Online Casino or Instant Win games. On Moon Bingo, you can choose from a wide selection of 350 slot games! Also, you have the most famous titles of all time like: Starburst slots, Fluffy Favourites slots, Gonzo’s Quest slots, Rainbow Riches slots and many more! Moon Bingo always has the latest slots ready for players to thrive on!

Finally, if you’re a fan of table games, everything from roulette and baccarat to blackjack and live dealer action can be found inside the desktop site.

MOBILE

For bingo on the go, iOS and Android users can access a daily schedule of bingo options as well as 319 casino games. Because the developers have taken the time to create dedicated mobile apps, the process of searching, playing and depositing is extremely efficient. Swiping in various directions will move you between features and pages, while a simple touch of a screen can have you playing in seconds.

Beyond the interface itself, the Moon Bingo mobile app is great because it can send you push notifications. Designed to appear on your screen when you’re not logged into the app, these messages are the best way to stay in touch with the latest updates, new releases and bonuses at Moon Bingo.

Deposit and withdrawal - Bingo site review - Top 5 Bingo Sites

DEPOSIT/WITHDRAWAL:

Moon Bingo payments are 100% safe and you can make a minimum deposit or withdrawal of £5 using the following methods:
• Visa
• MasterCard
• Paysafecard
PayPal
• Entropay
• Wire Transfer

Under normal conditions, withdrawals are processed within 48 hours (slightly longer than the industry average), which means you can expect to receive your winnings within a couple of days using an eWallet and around five days for debit cards.

SECURITY & TRUST

Is Moon Bingo safe, secure and trustworthy? The simple answer is yes. In the first instance, the site and its parent company, Cassava Enterprises, are licensed and regulated by the UK Gambling Commission (UKGC). Beyond its legal credentials, Cassava Enterprises is better known by its trading name, 888 Gaming. Even if you’re not a seasoned bingo player, 888 will likely be a name you’re familiar with.

As well as being a longstanding member of the industry, 888 is one of the largest and most respected brands out there. Additionally, if you check the Trustpilot reviews for Moon Bingo, you’ll see the positives keep on coming. As well as receiving 4/5 stars, 80% of the site’s users have given Moon Bingo an “excellent” rating, while 17% believe it’s “great”.

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SOCIAL

Moon Bingo has a large community of players that keeps the site lively and entertaining. Additionally, chat moderators keep the fun going throughout the day and even give you a few added extras in the form of chat room prizes. If you like to get social outside of the site, Moon Bingo has Facebook (@MoonBingoUK) and Twitter (@MoonBingo) accounts that allow you to keep up with the latest promos, updates and goings on within the community.

Customer service - Bingo site review - Top 5 Bingo Sites

CUSTOMER SERVICE

Moon Bingo’s support team is available between 9am and 1am via live chat and phone (0808-238-9836). If you’re a VIP customer, you can call 0800–680–0638 to receive a slightly swifter service. For those that have a more detailed enquiry, an internal form will be processed within 36 hours.

Customer service - Bingo site review - Top 5 Bingo Sites

Share Your View

We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

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Katherine O'Brien
Katherine is a Bingo veteran. She used to while away her weekends at the local Bingo Hall, catching up with her friends, and winning the occasional prize too. In 2007 she discovered online bingo and has never looked back. Katherine is now an online regular and keeps in touch with her bingo friends though the online chat rooms.
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Moon Bingo Review

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